Case Studies
We proudly partner with state agencies every day to ensure Coloradans can easily access state government services through secure, accessible and user-friendly technology solutions. Check out our case studies to learn about the tremendous impact our programs make in the great State of Colorado!
Small Process Changes Pay Off Big for the Division of Motor Vehicles
State agency engagement drives process improvements to reduce downtime and streamline upgrades to DMV’s large, resident-facing application. OIT’s business architects examined how they prepared for, executed, and implemented upgrades to the DRIVES system, which delivers important services to roughly 4.5 million Coloradans.
Building Trust, One Refund at a Time
Each spring, as Coloradans submit their tax returns, one question floods inboxes, websites, and call centers: Where’s my refund? It is a reasonable question, but one that causes serious strain on the system meant to answer it.
Google Gemini Pilot
The Governor’s Office of Information Technology (OIT) recognized GenAI’s potential to enhance efficiency and foster innovation in state government, and that Gemini Advanced (Gemini) was a natural tool to implement since the state runs on Google Workspace. But OIT needed a mechanism to effectively evaluate its use and support the tool’s implementation.
